Definition and 9 Principles of Office Management
Definition of Management According to some experts:
1. According to Edwin Robinson
Office Management relates to the briefing and supervision of the office work.
2. According to William Spriegel and Ernest Davies
Office Management is a thorough briefing on the writing activities as distinguished from other activities such as transportation, manufacturing, warehousing and sales.
3. According to George Terry
Office Management can be defined as planning, controlling, and organizing of office work, and motivating the implementing in order to achieve the objectives that have been determined in advance.
Here are 9 Principles of Office Management:
1. An office manager is an executive who should make plans, prepare the organization, and supervise the most of office work to be performed, and lead the employees in carrying out their duties.
2. Office layout should be planned scientifically to avoid unnecessary movements, delays, and difficulty to reach work or materials.
3. Machines and automatic tools should be used if the results are economical.
4. Study of movement and time (time and motion study), simplification of work and work measurement should be applied in office work.
5. Office system and procedures must be continually strived to become more efficient and reduce costs.
6. The system of records management / slips repaired must be developed in accordance with the form control. This includes eliminating of inefficient archiving method, the determination of record destruction schedule; repairing archives search system, and planning of office form improvement.
7. More scientific relationship among the employees should be developed through job analysis, training program, employment advice and instruction guide.
8. Quality and quantity standards of office work should be used and developed.
9. Work cognition along with the basic concept of scientific management in the office work should be developed both in spirit and leadership on employee’s attitudes.
